Technology Services Department

The Technology Services Department provides technical support services for all staff and students. We maintain over 6,000 computers, 1300 telephones, 200 software programs and applications, and thousands of miles of fiber optics and copper wire to keep us all connected.

The Help Desk is available to employees from 6:30am - 5:00pm on school days (7:00am - 4:00pm summer) by dialing HELP (x4357). From outside the district, call 248.684.8173.

Open a Work Order:

Email the Help Desk or fill out a Service Request Form External Link.

Password Reset:

If your password is about to expire, please visit https://pss.hvs.orgExternal Linkand change your password today. This will sync and update your ldap accounts (skyward, Gmail etc). See below for instructions on how to do this.

PDF DocumentNetwork Password Reset Instructions

Contact Information

Administration Building

2390 S. Milford Rd.
Highland, MI 48357
Phone: (248) 684-8000
Fax: (248) 684-8235
Name Position
John Tavernier Executive Director of Technology
Dawn Cruz Supervisor of Information Systems & Pupil Personnel
Derek Baad Instructional Technology Coordinator
Cindy Rakocy Instructional Data Coordinator
Cindy Housel Pupil Accountant
Scott Endicott Application Specialist
Stephanie Anderson Network Engineer
Phyllis Acree Secretary
Jill Burnett Secretary
Maia Day Secretary
Mark Pierce System Specialist
Gerry Perrett Technology Service & Support Technician
Alex Woods Technology Service & Support Technician

Lakeland High

1630 Bogie Lake Rd
White Lake, MI 48383
Phone: (248) 676-8320
Fax: (248) 676-8382
Name Position
Jean Dukic Media Service & Support Technician

Milford High

2380 S Milford Rd
Highland, MI 48357
Phone: (248) 684-8091
Fax: (248) 684-8094
Name Position
Allison Dailey Media Service & Support Technician